Government plans to standardize ‘Know Your Customer’ norms for banking cheques. banking

Government plans to standardize ‘Know Your Customer’ norms for banking cheques.  banking

These apps, which became popular during the COVID-19 pandemic, charged high interest rates and employed predatory extortion practices India’s Financial Stability Panel plans to implement a similar approach in the financial sector to verify customers and prevent illegal lending based on online applications, it said on Wednesday. It is unclear when the plans will be […]

Unicommerce expands to oversee customer acquisition operations linked to IPO start ups

Unicommerce expands to oversee customer acquisition operations linked to IPO  start ups

Unicommerce provides SaaS-based integrated e-commerce enabled solutions that help in end-to-end management of e-commerce operations for brands, retailers, marketplaces, and logistics service providers. IPO-bound SaaS platform Unicommerce is expanding its overseas operations by adding more customers, a top official said on Tuesday. Unicommerce already serves 46 customers in Singapore, Philippines, Indonesia, UAE and Saudi Arabia […]

Explained: Why Air Canada had to refund customer misled by chatbot world News

Explained: Why Air Canada had to refund customer misled by chatbot  world News

air Canada A grieving passenger, Jake Moffatt, has found himself embroiled in controversy after demanding a partial refund at the end of 2022 due to misinformation about bereavement travel policies provided by the airline’s chatbot. The Canadian Civil Resolution Tribunal ruled in Moffat’s favor on February 14, and ordered the airlines to provide. Partial refund […]

Airtel Payments Bank sees increase in number of customer applications: CEO | Company News

Airtel Payments Bank sees increase in number of customer applications: CEO |  Company News

Airtel Payments Bank has also been permitted by UIDAI to resume on-boarding of customers using Aadhaar based e-KYC. Against the backdrop of Paytm Payments Bank’s woes, Airtel Payments Bank, the payments banking arm of telecom player Bharti Airtel, is seeing a daily surge in customer applications. Considering the trend, the bank will add one million […]

TechArk says Lava, Qubo lead in terms of customer ratings among Indian brands

TechArk says Lava, Qubo lead in terms of customer ratings among Indian brands

Market analysis firm Techarc on Sunday said domestic smart electronics companies like Lava and Qubo are getting high ratings and are competing closely with their global peers in terms of brand acceptance. Market analysis firm Techarc on Sunday said domestic smart electronics companies like Lava and Qubo are getting high ratings and are competing closely […]

Received dues and monthly collection of Rs 300 crore from customer: Indus Towers

Received dues and monthly collection of Rs 300 crore from customer: Indus Towers

The total number of towers of the company increased by 22,383 on year-on-year basis to 2,11,775 Telecom infrastructure company Indus Towers on Wednesday said it has collected Rs 300 crore from a key customer against previous dues with 100 per cent monthly collection. In its Q3FY24 earnings call, the tower company said it views the […]

HSBC unveils its biggest branch in India, bets big on growing customer base

HSBC unveils its biggest branch in India, bets big on growing customer base

HSBC India on Wednesday announced the opening of its largest branch in the country to attract its growing affluent clientele. HSBC India said in a statement that the branch, located in Whitefield, Bengaluru, is spread over 8,300 square feet. It said this is an important milestone as HSBC India consolidates its strong presence as a […]

RBI pulls up Credit Information Bureau over increasing customer complaints

RBI pulls up Credit Information Bureau over increasing customer complaints

The Reserve Bank of India today expressed concern over increasing customer complaints regarding credit information and asked Credit Information Bureaus to improve data quality and ensure timely redressal of complaints. RBI Deputy Governor Swaminathan J. Interacted with CEOs of Credit Information Companies (CICs). During the interaction, the Deputy Governor also pointed out some of the […]