Wipro on Tuesday announced the launch of its Lab45 artificial intelligence (AI) platform, which leverages generative AI (GenAI), machine learning (ML) and deep learning technologies to help companies increase efficiency, transform business functions and enable industry-specific solutions.

Lab45 is Wipro’s innovation lab, and the Lab45 AI platform is available to all Wipro employees and customers.

Wipro said in a statement, “The Lab45 AI platform runs on a software-as-a-service (SaaS) model and supports a variety of state-of-the-art large language models (LLMs) from leading providers as well as custom deep-learning and other models. The platform also allows for seamless integration of language and visual processing to create images from text prompts, as well as the ability to index, parse, and summarize content.”

With over 1,000 GenAI agents and over 10 GenAI applications, the platform claims to offer no-code and low-code pre-built applications for HR, sales, marketing, and operations functions, while also allowing for the easy creation of industry-specific GenAI agents and applications.

“Our Lab45 AI platform is a testament to Wipro’s commitment to innovation and productivity,” said Subha Tatavarti, Wipro’s Chief Technology Officer. “We are excited about the transformational impact this platform will have across the business, especially across HR, sales, marketing and other business functions. Our platform will help our clients innovate faster while striking a balance between privacy and responsible AI.”

With API-based access to custom applications, the platform claims to make it easier for clients to deploy GenAI in their environments. In fact, Topcoder, a Wipro platform that connects clients to its two million-member global talent network, has been using the Lab45 AI platform’s application programming interface (API) since October 2023, resulting in a seven-fold increase in GenAI usage.

Moreover, over the last six months, select Wipro teams and external users have been using this platform and realizing significant time savings and increased productivity.

For example, in the human resources (HR) space, Wipro claims that the platform has reduced the time needed to read and understand specific clauses of large contracts from hours to minutes, significantly improving task execution times and accuracy in the background verification process.

In sales, the platform claims to enable “better and faster” sales and revenue generation, forecasting, sales analytics, and report generation through a combination of the well-proven LLM with Lab45’s custom deep-learning models.

In quality engineering and testing, recent proofs of concept (POCs) for Wipro’s clients in banking, pharmaceutical, telecom and other industries have shown improvements of 20 to 30 percent in test cases, test scripts and test result analysis.

first published: June 11, 2024 | 8:37 pm First


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