Gupshup, a conversational engagement platform, on Thursday unveiled the ACE LLM, a domain-specific large language model (SLM) designed for diverse functions such as marketing, commerce, support, human resources and IT and industries including banking, retail, utilities, LLM) is a collection of. even more.
The ACE LLM is built on foundation models such as META’s Llama 2, OpenAI GPT-3.5 Turbo, Mosaic MPT, FLAN T-5 and others, and is customized to meet specific industries and functions. The model has also been strengthened with enterprise-grade safety controls and handrails.
Offered in sizes ranging from 7 to 70 billion parameters, the newly launched LLM can generate text in over 100 languages such as Spanish, Portuguese, French, German, Bahasa, Arabic, Mandarin, Hindi and English. When integrated with Voyages’ built into Chatroulette’s conversational engagement platform, the ACE LLM can further empower goal-oriented business conversations that drive conversion.
The built-in guardrails in the ACE LLM help filter out irrelevant or out of context responses, the company said in a statement. When synergized with a company’s existing knowledge base, increased accuracy levels and transparency create outputs to manage dynamic user conversations. Additionally, the LLM includes enterprise-level controls for accuracy, source data limits, tone, auditing, learning modes for non-generative responses, automated testing, and analysis.
“To harness the full power of Foundation LLM, enterprises must fine-tune them for their domain needs and add additional guardrails around security, compliance and relevance, as well as ensuring data residency and cost efficiency. Gossip is thrilled to launch the ACE LLM family of domain models, which are custom-built to fill this gap, enabling enterprises to transform their customer experiences,” Gossip CEO and Co-Founder Birud Sheth expressed.
Earlier, in January 2023, Goop introduced Auto Bot Builder, a tool that uses LLM to automatically and easily build advanced chatbots for enterprises. Auto Bot Builder initially employed OpenAI’s GPT-3 as the base model and has since expanded to support more models such as Llama 2, OpenAI GPT-3.5 Turbo, MPT and others. This enhancement in Gupsh’s offering underlines the company’s commitment to leveraging cutting-edge technology to provide targeted solutions across various domains.