The Board of Supervisors’ efforts to make public service innovation a top priority are having national impact.
San Bernardino County jumped three spots from last year to No. 7 in best technology practices among the 50 largest US counties in a nationwide survey by the Center for Digital Government (CDG) and the National Association of Counties (NACO).
CDG is a national research organization that seeks to uncover digital best practices that ultimately streamline government services, implement data-driven decision making, promote cyber security and the adoption of emerging technologies.
Each year, CDG partners with NACo, an organization dedicated to advocating for the work done by the nation’s more than 3,000 counties, to present. Digital Counties Surveywhich recognizes county governments that employ innovative technology practices that enable them to communicate more efficiently with constituents.
“We are thrilled to continue to be recognized as one of the top counties in the nation for advancing technology to improve government services,” said Supervisor Don Rowe, chair of the San Bernardino County Board of Supervisors. “I want to thank Chief Information Officer Lynn Fyrlund and her team for their visionary national leadership and commitment to excellence in public service.”
This year, San Bernardino County ranked seventh in the million or more population category for its progress toward system replacement. The project resulted in the launch of the county’s award-winning Nav Design Website, indicating consistent attendance among the county’s 42 departments. The new website template also features a universal events calendar and access News NowCounty’s monthly video news program.
Another system replacement project involved working with the county’s human resources department to update job classifications and training programs, resulting in dozens of new hires and promotions for 60 internal staff members. Additionally, the county’s Department of Public Works partnered with Cal Poly San Luis Obispo to experiment with real-time GPS data from snowplows to better manage operations during winter snowfall in the San Bernardino Mountains. Finally, the Assessor-Recorder Clerk purchased a high-tech equipped RV to expand access to vital records and marriage licenses in the communities.
“We are very proud that CDG and NACO have recognized our efforts towards digitizing essential services,” said Fyrlund. “It is also very gratifying to see that our county has moved from 10th in previous years to 7th this year in best technology practices. We aim to continue to identify areas that could benefit from new technologies to improve public service and enhance user experience.
after the announcement of this year’s winnerThe top 10 counties attended an awards ceremony on Friday, July 21, during the NACo annual convention in Texas.
For more information on the county’s efforts to enhance technology and innovation, visit https://wp.sbcounty.gov/it/,